Zelis Unveils Solution to Tackle Payer IDR Challenges
Zelis has introduced an AI solution to help health insurers streamline the No Surprises Act's Independent Dispute Resolution process.
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How Payers Can Use AI to Improve the Healthcare Financial Experience
Zelis CEO Amanda Eisel discussed how AI can create value when it is applied to measurable outcomes: simplifying claims workflows, reducing administrative burden, strengthening payment integrity, improving the payments experience, and empowering members to navigate their healthcare financial journey with confidence.
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The Healthcare Payments Industry Has a Perception Problem
Healthcare payments are no longer about transactions. It’s about controlling the revenue cycle. And increasingly, that control is not sitting with ISOs.
Heard at HLTH: The Role of Non-Emergency Medical Transportation to Support Health Equity
Executives from health tech companies who attended HLTH 2025 shared their different approaches to healthcare innovation to address inadequately met care needs.
Heard at HLTH: Healthcare Executives Share Views on AI from Clinical Decision Support to OR Efficiency and Streamlining the Payment Experience
MedCity News Editor-in-Chief Arundhati Parmar and Reporter Marissa Plescia interviewed health tech executives at HLTH 2025.
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Refining the Medical Billing Infrastructure to Reduce Payment Bottlenecks for Providers and Payers
Yusuf Qasim, President of Payments Optimization at Zelis, discussed how the company is transforming healthcare payments from a fragmented, patchwork system into a modern, digital infrastructure.
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MedCity Pivot Podcast: How the Right Payment Tech Can Foster Better Payer-Provider Relationships
Yusuf Qasim, president of payments optimization at Zelis, talks about how his company’s platform is seeking to rebuild the healthcare payment process. The platform aims to eliminate unnecessary manual work for both payers and providers. Watch or listen now!
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New Webinar: The Payer AI Readiness Gap: Why Better Data Will Define the Next Era of Health Plan Performance
We'll explore why the next era of payer performance will depend on building a trusted data foundation that connects people, providers, and relationships across the enterprise.
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Improving the Healthcare Financial Experience to Help Care Flow
In an interview, Zelis CEO Amanda Eisel shared her perspective on how the company is solving the problems of a fragmented health financial system to benefit all.
Despite Price Transparency Laws, Americans Are Nowhere Near Able to Shop for Care. How Can This Change?
Most hospitals and payers have publicly posted their pricing information, but experts think that data will remain mostly useless for consumers for at least another five years. Now that the data is available, healthcare software companies must step in and build tools that are personalized and easy to use. That way, consumers can eventually use price transparency data to shop for care.